Too often today, managers – whether supervisors, directors, or even owners – see their role as the creator and enforcer of rules. “Be on time…,” they tell their employees, “or I will have to write you up.” “Be a team player.” “Show initiative.” “Call on more prospects.” “Service the existing customer.” And so on. More [...]

Time Management by Values Time management has been a topic of conversation, discussion and argument for more than 20 years and little has been resolved. Terms like “workaholic” have come into our language with little in the way of accepted belief about the exact parameters of this “disease.” We decry the need to work longer [...]

“To build a durable, long-term business, the entrepreneur will eventually have to abandon the rules that got him/her started.” –HBR 1999 Successful entrepreneurs tend to build their business in a somewhat protected niche that allows each customer to be handled separately and each transaction to be unique. Growth puts pressure on the organization’s capacity, in [...]

“I don’t know which we need; I only know we need help…” “It’s frustrating trying to figure out who we should be working with…” “I don’t think any of these will solve the whole problem…” “Doesn’t anyone do what we need?” Ever uttered any of the above or one of a thousand variants expressing the [...]

“Leadership is not magnetic personality – that can just as well be a glib tongue. It is not ‘making friends and influencing people’ – that is flattery. Leadership is lifting a person’s vision to higher sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.” [...]